PODRUM DŽERVIN 1927 DOO KNJAŽEVAC ("we"), as data controller, respects the privacy of visitors to www.vinarijadzervin.rs and processes personal data in accordance with the Serbian Law on Personal Data Protection.
Karađorđeva 128, 19350 Knjaževac, Serbia
Tax ID 108042832 · Reg. no. 20921145
office@dzervin.rs
We do not collect payment card data.
We do not sell or pass on data to third parties for marketing purposes. Data is accessible only to:
Order data is kept for the duration of the complaint period and the retention periods required by accounting and tax regulations (up to 10 years for invoices). Contact-form messages are kept for a maximum of 12 months. Data used for sending news is kept until consent is withdrawn.
You have the right to request access to your data, rectification, erasure, restriction of processing and data portability, to object to processing and to withdraw consent. Send your request to office@dzervin.rs or by post to the controller's address; we respond within 30 days. If you believe we process your data unlawfully, you may contact the Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs).
Cookies are small text files that the site stores in your browser. We use:
On your first visit you choose whether to accept all cookies or essential cookies only. You can change your choice by clearing the site data in your browser settings, after which the banner will appear again. Analytics and marketing cookies are not activated without your consent.
No analytics or marketing tools are currently active on the site. When we introduce them, this table will be updated with the names of the tools (e.g. Google Analytics, Meta Pixel).
The site runs over an encrypted connection (HTTPS). Orders and messages are accessible only to authorised persons, with a password.
We may update this policy; the current version is always published on this page with the date of the last change. Last updated: 6 October 2026.
